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Professional IT and Technical Support
Technical Support to ensure business continuity, prevent downtime, and protect critical systems. Furthermore, we combine advanced technology with industry best practices to deliver tailored solutions for your organization’s unique needs.
Multi-Level IT Support for Every Issue
Leveraging tiered assistance alongside proactive monitoring, our Technical Support ensures fast problem resolution. Moreover, by quickly detecting vulnerabilities and taking immediate action, it prevents potential disruptions while maintaining seamless business continuity.
Avoid Business Downtime with IT Support!
With remote support and maintenance plans starting at affordable rates, our Technical Support delivers tailored solutions for every business. IT support adapts to your unique needs, providing scalable assistance for growing organizations, specialized expertise for hardware and software, and flexible service models designed to match operational requirements.
Computers
Choose your plan from
- Unlimited calls for remote support
- Monthly preventive maintenance
- Remote Support
- Network monitoring
- Backup monitoring
- * Onsite support visits available in the Houston area
Servers
Choose your plan from
- Unlimited calls for remote support
- Monthly preventive maintenance
- Remote Support
- Network monitoring
- Backup monitoring
- * Onsite support visits available in the Houston area
¿What is included?
Monthly preventive maintenance
Monitoring of the computer’s health regarding OS (Operating System) and Antivirus updates, virus/adware clean up and hard drives & main memory usage.
Remote Support
Unlimited phone/email requests to troubleshoot and correct any issue related to Operating System (Windows, MAC, Linux), Office Software, Antivirus, Network connectivity, devices & peripherals (printers, scanners, etc.) connectivity.
Network monitoring
By overseeing your network infrastructure, including adapters, routers, and switches, our team quickly troubleshoots issues to prevent downtime, optimize performance, and keep your business secure and connected.
Backup monitoring
A monthly review of all backup procedures and data consistency is performed to ensure your critical information remains secure, up to date, and can be quickly restored if needed.
Special reduced price for onsite support
Visit hours ($150 per hour) when required. Based on experience we usually have solved 95% of the IT issues remotely.
IT Solutions Management
Our team oversees and manages your key technology solutions to ensure everything runs smoothly. From configurations to critical updates, your IT infrastructure remains fully aligned with your business needs.
Custom Technical Support Solutions available!
We want to provide you with a solution that makes sense to you and/or your business. If any of our service products does not fit your needs just let us know what you need and we will find a way to make it work.
Take care of your business online identity!
Protect Website presence and email management. Cost as low as:
Web Presence & Email Management
Choose your plan from
- Monitoring of domain and hosting accounts to avoid interruptions, downtimes and losing of data.
- Management of email accounts (create, delete or edit email accounts).