IT Support

Let Technology Work for You — Not Against You

Focus on what matters

Information Technology is a broad and ever-evolving field. Businesses today face constant challenges and rapidly changing trends in both software and hardware. Keeping up can be difficult — and it shouldn’t slow you down. At Solvere Tech, our IT Support service is designed to take that burden off your shoulders. More than just solving issues, we focus on understanding your business’s unique technology needs to provide real, long-term support.

Need Technical Support

Three Levels of Technical Support Tailored to Your Needs

We respond quickly, solve complex issues, and guide strategic decision-making—ensuring your technology operations are always backed, no matter your company’s size or stage.

Level 1
Immediate user assistance and first-line response.
Level 2
Escalated issue resolution for more complex problems.
Level 3
Strategic consulting and planning for business leaders and decision-makers.

IT Support You Actually Need — When You Need It

We’re not just a vendor. We’re your tech partner. From quick fixes to long-term strategies, our IT Support keeps your business running without the headaches. You focus on growth — we’ll handle the tech.

Avoid business down time!

IT Support Plans

Computers
Choose your plan from
$
49
per computer/month
Unlimited calls for remote support
Monthly preventive maintenance
Remote Support
Network monitoring
Backup monitoring
* Onsite support visits available in the Houston area
Servers
Choose your plan from
$
79
per server/month
Unlimited calls for remote support
Monthly preventive maintenance
Remote Support
Network monitoring
Backup monitoring
* Onsite support visits available in the Houston area

¿What is included?

Monthly preventive maintenance

Monitoring of the computer’s health regarding OS (Operating System) and Antivirus updates, virus/adware clean up and hard drives & main memory usage.

Remote Support

Unlimited phone/email requests to troubleshoot and correct any issue related to Operating System (Windows, MAC, Linux), Office Software, Antivirus, Network connectivity, devices & peripherals (printers, scanners, etc.) connectivity.

Network monitoring

Troubleshoot of issues presented on network adapters, routers and switches.

Backup monitoring

Monthly review of all the backups procedures and data consistency.

Special reduced price for onsite support

Visit hours ($150 per hour) when required. Based on experience we usually have solved 95% of the IT issues remotely.

IT Solutions Management

We oversee and manage your key technology solutions to ensure everything runs smoothly. From configurations to critical updates, we make sure your IT infrastructure stays aligned with your business needs.

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SOLVERE TECH SUPPORT

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